Strategic focus and effective communication
Corporate business consultants are discovering that effective management requires a continuous focus on the strategic objectives of the organisation. Click here to find out what this means for change
Many people in organisations are reporting that they are doing “too much change”. Which usually means they feel they are not able to cope with the changes they are being asked to carry out. To understand what this means we need to look at three forces going on in an organisation:
This note will look at the balance of these forces and see why and how they might be directed.
I think the heading answers the question! A recent survey reported by McKinsey entitled ‘Why Implementation Matters‘ reports on the effect that strategy implementation has on a company. Strategy implementation is quite clearly stated as the ability to implement major change programmes. As you would expect with McKinsey they looked for the ability to deliver sustainable financial benefits from change aligned with strategy.
In the April 2014 Harvard Business Review I found a paper about creating a very open culture to encourage personal learning by Robert Kegan, Lisa Lahey, Andy Fleming, and Matthew Miller called “Making Business Personal“. The starting premise of the paper is that ’employees do a second job that no one has hired them to do: preserving their reputations, putting their best selves forward, and hiding their inadequacies from others and themselves’. This putting forward the best side, hiding the other side and hiding information about problems is a major cause of change failure and has been discussed in this blog in terms of reporting and Government Blunders.
We believe that these standards are an important development in the maturity of managing change as a subject and especially for the role of the Change Manager. They indicate an increasing awareness of the need for the role and the need to define it professionally. Below I work through the importance of these standards, their context, and the dangers they may present.