Change Management at Prosci

One of our favourite web sites for both strategic change and little tips on doing change better is that run by the US consultancy called Prosci (pronounced pro — as in professional — and sci — as in science). The strength of the Prosci web site is that the insights they share come from both their experience and a bi-annual survey they conduct amongst their six hundred odd customers worldwide. They have two interesting items that you might like to have a look at:

  1. They do free webinars which you can sign up for. They are run from the east coast in the US so they happen from 4pm to 5:30pm here in the UK. These give an viewer of the topic and some real insight from their research.
  2. Their most recent tip in a little tutorial. They call it ‘the bottom line’ but they mean benefits. Its a neat little bit about why being upfront about benefits helps deliver change. Which isn’t too surprising sine change should be benefits led — but who does this explicitly! Note that although they promote benefits, the goals they strive for in their examples are all outcomes — changes in the business — which are not the same as benefits. For instance a more efficient process is an outcome, not a benefit. The benefit for the business (senior managers and shareholders) is the savings in staff costs; for the staff who might be losing their jobs this is a dis-benefit.

You will find us promoting results and ideas from Prosci in this blog and using their survey as evidence for better ways to do change.  Here is a list of the seminars coming up:

Session 1 – Case for Change Management 
Learn how to present a clear, articulate and compelling connection between change management and benefit realization, results and outcomes, and project and organizational success. The webinar includes activities to help you make the case on one of your own projects. 

  • Wed, Feb 6, 2013 – 11:00 AM EST – Register
  • Thurs, Feb 7, 2013 – 4:00 PM EST – Register

Session 2 – Applying the Prosci® ADKAR® Model
Learn about Prosci’s acclaimed individual change management model – ADKAR – and how you can use it to make sense of change, guide change management plans and improve project performance.  

  • Wed, Feb 13, 2013 – 11:00 AM EST – Register 
  • Thurs, Feb 14, 2013 – 4:00 PM EST – Register 

Session 3 – Five Levers of Change Management
Learn best practices for creating effective communications plans, sponsor roadmaps, coaching plans, training plans and resistance management plans to support individual change and create project value.  

  • Wed, Feb 27, 2013 – 11:00 AM EST – Register
  • Thurs, Feb 28, 2013 – 4:00 PM EST – Register


Session 4 – Business Case for Change Management

In this innovative session, learn how to gain credibility, buy-in and the ultimate commitment to apply change management by presenting your rationale and approach as a formal Business Case for Change Management.  

  • Wed, March 6, 2013 – 11:00 AM EST – Register
  • Thurs, March 7, 2013 – 4:00 PM EST – Register

 

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