Tag Archives: people & change

Change is THE strategic capability

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Making change a strategic capability

I have been working on a capability model for change recently and then preparing to teach a course on strategy as part of a management qualification. Putting the two together brings me to a conclusion that the one thing an organisation has to be able to do to survive is to be good at change. Michael Porter points out that operational excellence is necessary to have a profitable business but not sufficient. A strategy is necessary to fit the business into its competitive framework. However, having a strategy is no good if you can’t execute it effectively.

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Change saturation – change centres on stakeholders

C4CM stakeholder engagement Its the stakeholders that decide if a change is a success or failure. No matter how hard the change team plan a change, nor how creatively the team designs a change; if the stakeholders don’t buy in the change will not happen. Prosci are collecting data for their next research survey of organisations. To promote the research they have released a few facts from their previous research survey in 2011. The facts can be characterised in two areas:

  • Dealing with stakeholders
  • The problems of doing change management

This blog explores the stakeholders and their importance identified by the research.

click here to see the facts and their impact

WRAP up your change

DecisiveBookHave you discovered the Heath Brothers? I hadn’t until I read an article in the McKinsey Quarterly Journal for April this year called ‘Making Great Decisions‘. The brothers have written 3 books and their latest is on decision making. This is a particular interest of mine as it relates to inherent team performance. The Heath brothers have a reputation for bringing together the research and best practice on a topic and distilling it into practical advice and tools for real life usage. Their latest book is just out. This blog is applying one of their decision making tools to change.

Click here to find out how

Change Analytics

Change is hard

Businesses are starting to make their use of big data a competitive advantage. A recent report from the MIT SLoan School of Management investigates the use of data in organisations (not just business).

In the Economist recently they reported on the use of data in social science. For instance an analysis of mobile phone records that can predict with not less than 80% accuracy where you are at any time of the day.  If you have a web site or use social media as part of your marketing you will be looking at data (analytics) to see where your money is having the most effect.

What role does data and analytics have in managing change?
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C4CM qualifications in context

Our awarded QCF credits (Qualifications Credit Framework) are ideal for toping up on continuing professional development (CPD) and can be used to apply for other post graduate qualifications such as Diplomas and Degree programmes.

The qualifications are offered in modules that are appropriate for both change professionals and strategic managers. They work well to evidence Investors in People and can be used to deliver consistency of approach across the tiers of an organisation.

C4CM™ qualifications in context:

C4CM qualifications map

C4CM qualifications map